CVP's new Warranty+ programme is a game-changer for filmmakers and professionals in the video industry. It's not just an extended warranty; it's a comprehensive solution that bridges the gap between manufacturer warranties and the real-world needs of those who rely on their gear for a living. Personally, I think this is a significant step forward in the industry, offering a level of protection and support that many professionals have been calling for.
A Fresh Take on Extended Warranties
Extended warranties are nothing new, but they've often been limited to a single manufacturer's scheme. This meant that if you were using equipment from multiple brands, you'd need to navigate different warranty terms and conditions for each. Warranty+ changes the game by offering a universal solution that works alongside any manufacturer's warranty. This is particularly appealing to working filmmakers who often rotate their gear and find themselves in the gap between warranties.
How Warranty+ Works
The beauty of Warranty+ is its simplicity. Your manufacturer's warranty remains unchanged for its full term, and Warranty+ kicks in the day after it ends. You can extend it for one, two, three, or four years, depending on your needs and the product's eligibility. The programme is capped at five years in total, which is a sensible limit to ensure it remains affordable and relevant.
What's Covered?
Warranty+ covers mechanical and electrical breakdowns during normal professional use. This includes internal component failure, electronic circuit faults, mechanical malfunctions, display and panel failures, and power supply failures. However, it's important to note that it doesn't cover accidental damage, liquid damage, theft, or loss. It's a breakdown warranty, not all-risks insurance, so you still need separate cover for these risks.
Eligibility and Pricing
Pricing starts from £21.74 for one year, £40.67 for two years, £59.00 for three years, and £65.00 for four years. Eligibility is limited to products bought directly from CVP with a unit value below £10,000, and used gear is not covered. This ensures that the programme remains accessible and relevant to the target market.
The Repair Process
CVP, as a manufacturer Authorised Service Centre, carries out repairs through its ProRepairs engineers or authorized partners. All warranty repairs take place at CVP Brentford or CVP Belgium. If a repair is not viable, CVP may provide an equivalent replacement or a refund up to the original purchase value. This level of support is a significant advantage, ensuring that professionals can get their gear back up and running quickly and efficiently.
A Multi-Brand Solution
One of the most exciting aspects of Warranty+ is its multi-brand nature. It doesn't tie you to a single manufacturer, which is a significant advantage for those using equipment from multiple brands. This flexibility allows professionals to choose the best gear for their needs without worrying about the complexities of navigating different warranty terms and conditions.
The Future of Extended Warranties
Warranty+ is a bold move by CVP, and it has the potential to change the way professionals plan their gear's lifecycle. It offers a level of protection and support that is both comprehensive and accessible. In my opinion, it sets a new standard for extended warranties in the video industry, and it's something that other manufacturers should take note of.
Conclusion
Warranty+ is a welcome addition to the market, offering a fresh and innovative approach to extended warranties. It's a solution that addresses the real-world needs of professionals in the video industry, and it has the potential to make a significant impact on how they plan and manage their gear. Personally, I'm excited to see how it develops and how it influences the future of extended warranties in the industry.
